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Refund and Return Policy

We at Coral Tree are committed to providing high-quality products and ensuring customer satisfaction. If you receive a product that is unsatisfactory or defective, we request that you notify us within 24 hours of receiving the product.

Upon notifying us, we will provide instructions on the return process. The return shipping costs for unsatisfactory or defective products will be covered by us, the seller.

Once the returned product is received and inspected, we will process the refund within 48 hours. The refund will be issued to the original payment method used for the purchase.

  • The product must be in its original packaging.
  • The product must be unused and in the same condition as when received.
  • The return must be initiated within 24 hours of receiving the product.
If you have any questions about the refund process or need further assistance, please contact us at 
info@coraltree.co.za