Shipping Policy
We utilise a third-party shipping company to ensure the safe and timely delivery of your orders. If you receive a product that appears damaged or tampered with, please notify us immediately.
Once payment is confirmed, your order will be processed and shipped within 1-2 working days. Please note that delivery times may vary based on your location and any unforeseen circumstances. We strive to ensure that your products reach you in a timely manner, and we appreciate your understanding regarding the estimated delivery timeframe.
Currently, we only offer shipping within the country of South Africa. If you are located in remote areas, we reserve the right to use PostNet to PostNet delivery services. The product will be delivered to your nearest PostNet location.
We are pleased to offer free shipping on all orders. The shipping cost is included in the total price of your purchase.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status of your delivery.
info@coraltree.com